From a Business POV to notice even a localised area of empty seats, you would think to try and bring something in, creative. I may have mentioned this already, but at Wolves for example, the DJing works well and I truly embrace the concept as it puts in great spirit and makes you feel belonged and part of that community.
My Brother recently went to the Leicester – Man City game and they gave out a Beer on Turnstile Entrance. There’s a Top Bar and Restaurant there near to the ground that serves up a Grub.
If clubs genuinely pay attention and visualise Supporters and Fans and Humans rather than ‘Customers’ and ‘Numbers’, this will rub off instantly and those individuals in attendance regularly will be made to feel valued and appreciated.
I always felt too that these people are the Community and the Backbone to any form of Development and Progression.
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